Reusable plastic or rubber pants and
diapers for incontinence, for disabled persons, sold by mailorder.
AC MEDICAL SUPPLIES
MAILORDER CATALOGS
AC Medical Supplies
Post Office Box 29011,
Westmount Mall,
Web address is: www.acmedi.com/acms
E-mail is: acms@acmedi.com
We sell reusable plastic or rubber pants and reusable diapers for disabled or chronically ill persons in many different designs and colors. Unless explained otherwise, our rubber or plastic garments are machine washable.
OUR CATALOGS (regular sizes, disabled
persons):
English 
Francais 
Deutsch 
Español
Italiano 
Czech 
Português
Wholesale Inquiries: we sell directly to individuals, however, some of our products are sold also at a low wholesale price to other companies, but only with huge orders. For details, click on: wholesale.
PARCELS:
Our service is confidential and our parcels are very discreetly packaged. Those
mailed to foreign countries include a customs declaration document listing the
contents of your parcel as "medical garments for disabled persons, free of
duty and free of any tax". Our return address on parcels or correspondence
is AC Medical Supplies, Post Office Box 29011, Westmount Mall,
Other countries may involve a too great risk and we ask you to e-mail us
first to obtain our approval: if you do not live in the countries we have
listed, please do not send any payment until we give our approval.
The postal delivery may be slow but it is usually reliable. It usually
takes
about 5 to 15 days for us to receive your letter with your payment and
once we
dispatch the parcel, the postal service might still need 2 to 5 weeks
(or, in
extreme as long as 10 weeks) to deliver your parcel to your address. It
is
important to order long before you need the garments urgently.
However, recently, parcels have also reached our clients in Mexico,
Slovenia, and in Russia.
Speed of our service: Some garments are ready in stock (they do
not need to be sewn first) and can usually be mailed immediately: these
are marked in our catalog in dark blue color
(the names and catalog numbers of these garments are in dark
blue). Some other garments are associated with
delays. Those with minor delays are marked in green or in purple color. Those with greatest delays
(up to 8 weeks or as indicated in their description) are in red color.
Those marked in red
typically require more time-consuming sewing: they are not in the stock
and we sew them only after they are ordered on the "first come first
served basis."
NEEDS OF DISABLED PERSONS:
Medical textbooks for nurses have pointed out that each incontinent person has
his or her very particular needs, depending on the life style, the individual
job, school, or leisure activities and the particular personal disabilities.
While some older persons are very concerned with skin comfort, some teenagers
might ask for short but waterproof garments inconspicuous under summer shorts
or short skirts. Some customers are very concerned about the aesthetic
appearance of their hygienic undergarments because they wish to avoid being
rejected in their close relationships. Many patients feel depressed about being
ill and wish to wear their diapers or waterproof pants only in colors other
than those traditionally used in nursing homes or chronic care hospitals and we
should accommodate their need, too. Only few drugstores, pharmacies, or
surgical supply stores in
SIZES. We list the
sizes (approximate measurements only) in inches (") and also in
centimeters (cm). Measure your hip size (the largest area around the hip bones)
and also your waist size. Several sizes might fit an average size person (the
smaller sizes for a tight fit with smaller pads only and the larger sizes for
use over thick diapers), for some of the pants (e.g., #240, #640, #154, #140,
#340). However, it is your responsibility to choose the best size for you: the
garments cannot be returned and no exchanges are allowed and no refunds or
credits are given.
YOUR PAYMENT for the
garments must be send to us in advance. If you wish to pay us
online with a credit card, this is possible with all major credit cards (Visa,
MasterCard, etc.) but only directly online on the PayPal internet site. If you need
more information about PayPal, please click
here: PayPal
information.
If you do not wish to pay by your credit card through PayPal,
please send us a money order, or traveler's checks, or a bank draft (those can
be bought in the post office or in most banks).
For parcels to addresses in
It usually takes 5 to 15 days for us to receive your letter with your payment:
the best time to inquire if we received your order is about 3 weeks after you
have mailed it. Once we dispatch the parcel, the postal service might
still need 2 to 5 weeks (or, in extreme as long as 10 weeks) to deliver your
parcel to your address. It is important to order long before you need the
garments urgently.
It is very important to write very legibly or to use a typewriter or a
computer to write us: a few letters from our clients in the last years were
almost illegible, including the address.
Some customers requested to pay simply with credit
cards. Please do not mail us your credit card information. You can
pay us directly with almost all major credit cards online, however, only
through the PayPal system. For
more information, please click here: PayPal information. .
It is also possible to pay directly into our bank accounts in
GREAT SAVINGS: Our garments are economical. Thousands of dollars can be
saved per year if they are used with our reusable cotton cloth pads or diapers
(instead of disposable diaper pants). They are ecologically safer by preventing
the growing mountains of non-biodegradable diapers in our North-American
garbage disposal sites), see Canadian Living Magazine, February 1989, page 121,
an article by Eng: "Cloth diapers come out on the top".
RETURNS: Once purchased, the garments cannot be returned. We
inspect them for manufacturing errors before dispatching the parcels. We also
give no refunds and allow no exchanges. However, if you are dissatisfied,
please let us know by a letter or e-mail immediately. Please note that we do
not accept any parcels mailed to us without our prior consent. In the past,
some customers abused the postal system by mailing us their garments, perhaps
with good intentions but with dire consequences: some of these arrived with a
high invoice from Customs Canada (we had to pay a high duty fee before opening
the parcel, even though the goods had no value to us). As a consequence, your
parcel must be now treated as "refused" by the post office. Please,
if you wish to mail us anything, obtain our consent first, otherwise your
parcel will be "refused" and probably destroyed within the postal
system. We refuse any responsibility for the related loss of your goods.
PICTURES OF OUR GARMENTS:
Many of our photograph show our garments on a real person. Why
these pictures? In the past, many clients complained that the photographs
on our old homepage were not on a real person and that it is too difficult to
visualize how our garments would look on a real human being. The artistic
photographs were very kindly provided for us by a Norwegian volunteer lady
(Rita) and her friends and also by other artistic teams from
If partial nudity with diapers offends you or is against the law or customs of
your country, then please do not view these pictures. Our medical pictures are
not for entertainment, are not for children, and are not to be displayed in
public, particularly in contexts abusive to disabled or handicapped persons or
women. Most fashion models decline when approached to wear
incontinence garments for medical photographs. They almost all decline as
incontinence remains a major taboo in our society. We all should applaud
the personal courage and charitable attitude of the benevolent ladies that
kindly provided these artistic pictures to help the disabled. Please pray
for their good health, and personal well-being as well as for the well-being of
their families.
Unable to access our web
page? This may happen frequently. We rent the web space
from a high speed cable company and no public internet service is free of
technical problems. Please try to access us again few days later.
VISITORS. How many persons visit
our homepage? When our homepage was first developed about 12 years ago, an
electronic counter indicated about 35, 000 visitors during the first about 20
months. We no longer use any counter.
Some customers ask if they could also visit our store or our factory.
Unfortunately we do not have any store to display our products (the income is
too low to pay store staff) and we discourage any attempts to telephone us or
to visit us on site because this almost always slows down the production and
increases the cost of the garments for the disabled and for the sick. Almost
all necessary information can far more easily be obtained from this internet
page and our catalogs, and if the answers are not in our catalog, please
contact us by e-mail. acms@acmedi.com.
VIRUS
WARNING:
You may receive e-mail messages, supposedly from our address or even
supposedly from your e-mail service provider or supposedly from various other
organizations residing in different countries or also supposedly from the FBI,
USA, that, in fact, are fake messages generated somewhere
else by a virus at another address (i.e., not at all from us and also neither
from your e-mail service provider nor from the FBI). These messages will
ask you to open an attachment to the e-mail. Do not open any of these
attachments. They do not come from us. We do not mail any such unsollicited e-mail with attachments and have never engaged
in spam mail. The attachments typically contain dangerous viruses.
The text of a typical virus infected e-mail is as follows:
"From: staff@acmedi.com <staff@acmedi.com> Dear
user, the management of Acmedi.com mailing system wants to
let you know that, Some of our clients complained about
the spam (negative e-mail content) outgoing from your e-mail
account. Probably, you have been infected by a proxy-relay trojan server. In order to keep your computer
safe, follow the instructions. Advanced details can be found in attached
file. For security purposes the attached file is password protected.
Password is "57181". The Management, The Acmedi.com
team http://www.acmedi.com"
Some of these messages (from an address faked as our own) may ask you to verify
"your membership" (we do not have any memberships) or your password
(we do not provide any passwords).
Do not open any of these files. They are neither from us, nor from your
e-mail provider, nor from the FBI. Of course, we do not even have an
e-mail address such as <staff@acmedi.com>. Even if our
e-mail address would appear correct, please do not open any
attachments at this time.
LINKS. There are numerous associations for
disabled persons or those suffering from a chronic illness. Some of them
deal directly with incontinence and some deal with physical problems that may
result in incontinence, for example, diabetes, multiple sclerosis, or chronic
urinary tract infections, or spinal injuries. To view some of these links,
please click here: links.
SELF ESTEEM. Incontinence causes major psychological stress
and has a devastating impact on self-esteem, social self-confidence, the level
of anxiety, and on human productivity. At least 25% of people suffer from
incontinence between age 20 and 50, at some time. If we could destigmatize incontinence, this would
noticeably increase human productivity and quality of life in most
countries around the world. To view more information, please click here: feelings of incontinence
sufferers.
HOW MANY PERSONS ARE INCONTINENT? The
prevalence of urinary incontinence in women is estimated to be 50% between age
20 to 50. Adequate data on men are not available. If you wish to read a
discussion of this topic, please click here: prevalence.
_________________________________________________________________________
SORRY, NO FREE SAMPLES. We are sorry but we do not provide
free samples and cannot provide any fancy catalogs with nice pictures.
The cost of such catalogs or of free samples always results in an unfair price
increase of these garments for the sick and disabled and these persons often
have inadequate financial resources.
PAPER COPIES: The paper copies of our catalog have
absolutely no color pictures: these are only on the internet. The
paper catalog consists only from very poor quality Xerox copies, with almost no
pictures. Due to the heavy traffic to our webpage, we prefer to no
longer send any copies of our catalogs by mail or e-mail as it is easier for
you to download them from our homepage. The internet version is by far more up
to date and far more complete than the paper copies. The Xerox copies
list only a few pants. At this time,
the paper catalog is not available at all.
Our full
internet catalog can be provided only on a CD or DVD, in a format played on IBM
(compatible) computers, at US $ 20 to USA (the price includes postage), Canadian $ 20 to Canada (the price includes postage), and at $25 to other countries (the price includes postage) and 25 euros for those within euro zone (the price includes postage). The computer does not need any connection to
internet to browse the catalog from the CD.
We can not
mail the catalog (or our products) to countries where the
laws/traditions require that women wear veils, or to those in
which women could be persecuted for wearing trousers or bikini,
or to
countries in which middle-class American fashion magazines
(Vogue, Marie-Claire, Redbook) may be considered indecent, while these family magazines are considered as suitable even for
children in USA, UK, and Canada and are available in public libraries. These are socio-cultural differences.
Copyright (c) AC Medical Supplies,
Updated last on October 22, 2011
Please note: each of our pages is updated separately. Some other pages in
our internet catalogs may have been updated more recently or may be older.